Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 82 of 138 / 2742 total comments, testimonial and growing!

Azlan Abdul Rashid

Parcel came very fast because I expected it to arrive in 4-5 days time(S\'wak). Response from the team was very quick. Really would do business in the future.

Commented : 9 years ago , amount purchased: < RM100.00

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Kevin Lsp

Package receive and fast delivery but make sure wrap with bubble wrap..

Commented : 9 years ago , amount purchased: < RM100.00

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Ahmad Hisyamuddin

your services ok lah but abx express suck! update their tracking status ikut suka dia sahaja

Commented : 9 years ago , amount purchased: < RM200.00

Responsed 9 years ago
Dear Ahmad hisyamuddin muhammad,


very sorry it might be near the seasonal holiday that the courier quality servises has decreased, apologize to you boss.


Ahmad hisyamuddin muhammadwrote:

your services ok lah but abx express suck! update their tracking status ikut suka dia sahaja

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Chau Teik

statisfy, other way, hope u instock d hi nu HWS expansion parts

Commented : 9 years ago , amount purchased: < RM50.00

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Chee Lip Hao

Hello, I have received the parcel already. Just want to remind that the package is not wrap in good condition where my mg ksatriya and sd ksatriya have been dented badly and some of the part for sd ksatriya have been run off from the runner. So please next time put some bubble wrap or plastic to protect it because there will weight apply on the box. Please take note and improve more on your packing service. Other than that, I\'m satisfied with your service. Thank you.

Commented : 9 years ago , amount purchased: > RM300.00

Responsed 9 years ago
Dear Calvin Chung,

Good day to you.
Very sorry about the box dented case.  Just at the same time our bubble sheet runs out already so we are forced to packed n send in time to customer too. 

I had feedback this to boss and he apologize to you on this matter too as whole team is rushing to clear the buffer of the order pending delivery too.
Once again, we sincerely apologize on the quality of the packaging again and hope boss forgive us.


Calvin Chungwrote:

Hello, I have received the parcel already. Just want to remind that the package is not wrap in good condition where my mg ksatriya and sd ksatriya have been dented badly and some of the part for sd ksatriya have been run off from the runner. So please next time put some bubble wrap or plastic to protect it because there will weight apply on the box. Please take note and improve more on your packing service. Other than that, I\'m satisfied with your service. Thank you.

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Che Ramli ismail

Very Fast Delivery. Tq Very Much.

Commented : 9 years ago

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Norsyafiq

Fair price, good service and great interface, good job well done.

Commented : 9 years ago , amount purchased: < RM200.00

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Ahmad Hisyamuddin

The best online seller a i had deal with

Commented : 9 years ago , amount purchased: < RM200.00

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Mohd Nawawi

My first try out with Pos Laju is success last week but ended up no balance return due to postage fees.But it\'s is understandable.Thanks Gundam.my.

Commented : 9 years ago , amount purchased: > RM300.00

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Joshua Phan

HI, I know it\'s out of your control, But ABX is doing a really bad job at delivery. I hope I am not the only one that complaints. But if it\'s possible, my next purchase i would like to use PosLaju instead. They are more \"professional\" compare to ABX. Thanks

Commented : 9 years ago , amount purchased: > RM300.00

Responsed 9 years ago
Dear Joshua Phan,

First of all very sorry Mr. Joshua on the late delivery.

Recently have a few case too, this is due to some of the delivery person health condition is not that well in bulan puasa, and forced to take sick leave and causing the issue to occur too.
We have feedback this to the courier company and hopefully this could be improved in the future.

thanks and hope that we can see you in the future again too ^_^.

Joshua Phanwrote:

HI, I know it\'s out of your control, But ABX is doing a really bad job at delivery. I hope I am not the only one that complaints. But if it\'s possible, my next purchase i would like to use PosLaju instead. They are more \"professional\" compare to ABX. Thanks

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Mohd Khairddin Md Yusof

tq for the kit\'s...

Commented : 9 years ago , amount purchased: > RM300.00

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Tim

It was quick , thank you

Commented : 9 years ago , amount purchased: < RM200.00

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Afif Hanafi

superb fast delivery..!! (y) (y)

Commented : 9 years ago , amount purchased: < RM200.00

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Amal Husaini

laju..puas hati..mudah

Commented : 9 years ago , amount purchased: < RM200.00

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Eric Ting YourBoss

Nice

Commented : 9 years ago , amount purchased: > RM300.00

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Jackson Loh

Great seller. WARNING. HIGHLY ADDICTIVE. MOST POTENT POISON EVER! More purchase to follow.

Commented : 9 years ago , amount purchased: < RM50.00

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Jackson Loh

Great seller. WARNING. HIGHLY ADDICTIVE. MOST POTENT POISON EVER! More purchase to follow.

Commented : 9 years ago , amount purchased: < RM200.00

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Muhammad Irfan

Been a while for my third time ordering since my previous one, service is as great as always. Have great discount and collections no longer available anywhere, will be looking forward to more in the future.

Commented : 9 years ago , amount purchased: < RM100.00

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Randy Lim

2nd time dealing. Got my 8 kits today.The best place to get gunpla in Malaysia. Thank you.

Commented : 9 years ago , amount purchased: > RM300.00

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AHMAD WAARITH

Package received in good condition.. Received in less than 24 hour.. 2nd time purchasing.. Will order again in the future..

Commented : 9 years ago , amount purchased: < RM200.00

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Page 82 of 138 / 2742 total comments, testimonial