Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 77 of 138 / 2742 total comments, testimonial and growing!

fadzil

As usual, one of the highly recommended online for gundam model kits in malaysia.Excellent service.

Commented : 9 years ago , amount purchased: < RM200.00

Rating

Communication
Delivery
Overall

Sze Guan Teo

GOOD SERVICE

Commented : 9 years ago , amount purchased: > RM300.00

Rating

Communication
Delivery
Overall

Mohd Syahadi Mohd Saubae

first time using same day delivery. service was great, parcel received in great condition and the runner are trustworthy! keep it up!

Commented : 9 years ago , amount purchased: < RM200.00

Rating

Communication
Delivery
Overall

William Ooi Sean Loong

received. Condition is GooD~!

Commented : 9 years ago , amount purchased: > RM300.00

Rating

Communication
Delivery
Overall

Christopher Ng

super fast,even after a public holiday,love ya

Commented : 9 years ago , amount purchased: > RM300.00

Rating

Communication
Delivery
Overall

Vu Chu

My first time shopping at Gundam.my I was a alittle nervous. I contacted Gundam.my thru Facebook. They were quick to reply and were very helpful. I\'ll shop here again for sure. I would highly recommend this place to anyone. Items were in stock and were shipped quickly and package safely. THANK YOU GUNDAM.MY

Commented : 9 years ago , amount purchased: < RM200.00

Rating

Communication
Delivery
Overall

Shi Nan

Gundam.my is wel done ,good service and communication ,but the delivery company is very bad service,too long time taken I will 100% buy again in this shop

Commented : 9 years ago , amount purchased: > RM300.00

Rating

Communication
Delivery
Overall

Izhar Ramli

EXCELLENT .....Item received in good packaging.Delivery on time.

Commented : 9 years ago , amount purchased: < RM200.00

Rating

Communication
Delivery
Overall

Yusrifahmi Yuslan

Hello, my package has arrived last friday, but you forgot to put in my balance money (RM 3.00).

Commented : 9 years ago , amount purchased: < RM50.00

Responsed 9 years ago
Dear Yusrifahmi Yuslan,

sorry boss, u may make a refund request on line www.gundam.my/refund we shall do online transfer for refund purposes every monday of each weeks ya, thanks alot.



Yusrifahmi Yuslanwrote:

Hello, my package has arrived last friday, but you forgot to put in my balance money (RM 3.00).

Rating

Communication
Delivery
Overall

Norazlan

Very fast deal. Gundam.my always delivered! thumbs up!

Commented : 9 years ago , amount purchased: < RM100.00

Rating

Communication
Delivery
Overall

Maficks

Items order collected. Lucky to get the old gundam SEED model as it is the last stock. Great deal and will trade again in future.

Commented : 9 years ago , amount purchased: > RM300.00

Rating

Communication
Delivery
Overall

Gary Langat

item recieved in good condition!

Commented : 9 years ago , amount purchased: < RM50.00

Rating

Communication
Delivery
Overall

Amzar Azmi

arrived safely and within the time frame..good job Gundam.my..will certainly repeat the order from you guys again

Commented : 9 years ago , amount purchased: < RM50.00

Rating

Communication
Delivery
Overall

Ronald Valencia

As always.. you guys never let me down... your\'s are the fastest online shop I had ever experienced.. keep it up gundam.my ur d best!! btw.. i forgot to include a LED light that will appear on my next order.. CHEERS!!!

Commented : 9 years ago , amount purchased: < RM100.00

Rating

Communication
Delivery
Overall

Mohdnuh Kil

THANKS,GOT MY ITEMS.

Commented : 9 years ago , amount purchased: > RM300.00

Rating

Communication
Delivery
Overall

Amyrul Nizam

Keep The Good Work I Hope This Website Is The No.1 Gunpla Website in Malaysia

Commented : 9 years ago , amount purchased: > RM300.00

Rating

Communication
Delivery
Overall

Chris Tiang

delivery fast and reliable!!! owner of this shop is friendly!!! cant believe this is my 4th ordering!!! peeps if u wanna find and buy cheap gundam here is urr best bet!!!

Commented : 9 years ago , amount purchased: > RM300.00

Rating

Communication
Delivery
Overall

Mohd Nawawi

got my MG Astray in perfect condition despite logistics line haul delay.ABX must do it better next time.

Commented : 9 years ago , amount purchased: < RM200.00

Rating

Communication
Delivery
Overall

Lim

Fast delivery.good service,will purchase again. Recommended.

Commented : 9 years ago , amount purchased: < RM100.00

Rating

Communication
Delivery
Overall

Razo Mahaad

So far, this is the best and trustworthy Gundam online shop website that I recommended myself and my friends to buy especially buying online. The communications between customer with the staff in my email are efficient and very helpful and the process starting from ordering the items until delivering are great. However, I\'m a bit disappointing with the delivery service, ABX Express, which delayed the process of delivery the items to my place, Bandar Puncak Alam in 3 days (Delivered in 28/10/15) but they arrived eventually in good condition. So, thumbs up for Gundam.my and I love it. X3

Commented : 9 years ago , amount purchased: < RM200.00

Responsed 9 years ago
Dear Razo Mahaad,

good day boss, we're so sorry for the late delivery again, it's all our fault, we will try to stress to ABX again that to deliver the item on time sorry again.



Razo Mahaadwrote:

So far, this is the best and trustworthy Gundam online shop website that I recommended myself and my friends to buy especially buying online. The communications between customer with the staff in my email are efficient and very helpful and the process starting from ordering the items until delivering are great. However, I\'m a bit disappointing with the delivery service, ABX Express, which delayed the process of delivery the items to my place, Bandar Puncak Alam in 3 days (Delivered in 28/10/15) but they arrived eventually in good condition. So, thumbs up for Gundam.my and I love it. X3

Rating

Communication
Delivery
Overall

Page 77 of 138 / 2742 total comments, testimonial