Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 98 of 138 / 2742 total comments, testimonial and growing!

Kevin Norman James

Just got my model kit last friday, looking forward to buy more next time..

Commented : 10 years ago , amount purchased: > RM300.00

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thin min hui

fast service not fast is epic fast..will order more gundam at gundam.my again..

Commented : 10 years ago , amount purchased: > RM300.00

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Victor Sew

Thank you for your serice , and hope we can have a better communication if we still have next trade.I hope that those back -to- back order item can restock faster (if there\'s stock , tell me , thank you). and if those surfacer can have more variants , it should be better ,

Commented : 10 years ago , amount purchased: > RM300.00

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Yong

Ordered and item reach the next day ,very satisfy with your service

Commented : 10 years ago , amount purchased: < RM50.00

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WOOI

I HV RECEIVE MY ORDER ALREADY..VERY GOOD AND FAST SERVICE..WELL DONE :)

Commented : 10 years ago , amount purchased: < RM200.00

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Eid

Very fast service. Order yesterday, today already arrive. Best of all, in good condition!

Commented : 10 years ago , amount purchased: < RM100.00

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hazim

Kali kedua order. Delivery superb! Smlm order harini smpi. But before this abx kurang memuaskan. taqbin pantas! Produk rapi!

Commented : 10 years ago , amount purchased: < RM200.00

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Muhammad Hilmi Hakim

Thank you for always keep me updated during my purchase.I am happy because this is my first purchase and ot works.I definately want to buy here in the future

Commented : 10 years ago , amount purchased: < RM50.00

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MR Wong

I received my gundam already. Thx u for the fast service.

Commented : 10 years ago , amount purchased: < RM50.00

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Eddy Erwan

very good communication with the seller. Delivery ok, but some big dents on the box.. wish had sum pop-pop plastic sheet or wrapping to protect the box.. lucky nothing broke whatsoever.. overall 4/5 for me.

Commented : 10 years ago , amount purchased: > RM300.00

Responsed 10 years ago
Dear Eddy Chong,

Good afternoon to you.

Very sorry about the big dent created on the box, I will reflect this to my delivery team so that they would improve their experiences and add time to put the pop plastic bag to cover you box next round you order from us.
Once again, we sincerely apologize to you for the inconveniences caused, and we do hope that you give us chances to improve.
It's happy to trade with you by the way. Have a nice day ahead ya.

Eddy Chongwrote:

very good communication with the seller. Delivery ok, but some big dents on the box.. wish had sum pop-pop plastic sheet or wrapping to protect the box.. lucky nothing broke whatsoever.. overall 4/5 for me.

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Lee

Very impressed with the ordering and delivery of my gundams. Ordered on one day and delivery on the very next day via Ta-Q-Bin delivery. Items came in good condition. Very Happy and definitely will order through this company again

Commented : 10 years ago , amount purchased: > RM300.00

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Chia

Ordered on Tuesday night, received on Thursday noon. Great service as usual. Keep up the good work!

Commented : 10 years ago , amount purchased: > RM300.00

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LEE

Overall buying experience is good, just the courier service is disastrous.. Item pick up from shop on May 26, 2014 and sit in the courier warehouse until May 28, 2014.. Called the courier help line to check the delivery status.. and they plan to ship out only on May 29, 2014. I decided to pick up at the warehouse.. been informed by courier service personal to collect in PJ office (PJXC).. went to the PJXC warehouse... and they give me surprise again.. this item actually in Subang warehouse (SZB).. drive all the way to SZB warehouse to get the item.. I would give ZERO star for ABX delivery service..will choose other courier service company next time..

Commented : 10 years ago , amount purchased: < RM200.00

Responsed 10 years ago
Dear LEE TECK LII
Good day to you.
First of all very sorry for the bad experiences you face with the courier services that we had offer.
We have informed the courier service (by email) the below happening and they feel very sorry about the wrong information provided, and they will ensure that this will not happened next time. 
On ourside, we also hope that you accept our sincere apologize to you as delivery process is totally outside our scope of control. We would surely use other courier services if we know that would happened.
Hope that you give us a chance to come back and re-try our service?

LEE TECK LIIwrote:

Overall buying experience is good, just the courier service is disastrous.. Item pick up from shop on May 26, 2014 and sit in the courier warehouse until May 28, 2014.. Called the courier help line to check the delivery status.. and they plan to ship out only on May 29, 2014. I decided to pick up at the warehouse.. been informed by courier service personal to collect in PJ office (PJXC).. went to the PJXC warehouse... and they give me surprise again.. this item actually in Subang warehouse (SZB).. drive all the way to SZB warehouse to get the item.. I would give ZERO star for ABX delivery service..will choose other courier service company next time..

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Lee WN

Good service and fast delivery... Box little bit dented but content no damage... Sure will buy from here again...

Commented : 10 years ago , amount purchased: < RM100.00

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Muhammad Afandi Zain

good services from this team. keep up the good work. thanks.

Commented : 10 years ago , amount purchased: < RM200.00

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Yons

I will order again.. service was good and fast.

Commented : 10 years ago , amount purchased: < RM100.00

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Chia

Great service! Delivery can be slow at times, but that\'s an issue with the delivery company, not the dealer themselves! Great job!

Commented : 10 years ago , amount purchased: > RM300.00

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EE YONG LI

Good service...

Commented : 10 years ago , amount purchased: < RM200.00

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MasterKaede

I just want to say, you service is top notch! The most interesting part, you keep sending notification (via email) about the delivery process. Keep up the good work!

Commented : 10 years ago , amount purchased: < RM100.00

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Lim Chia Hoong

Before I decided to purchase some products from Gundam.my, I whatsapped them, and they replied fairly quickly. The items were delivered to me in 2 days, and in good condition. More than happy to deal with Gundam.my again.

Commented : 10 years ago , amount purchased: < RM100.00

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Page 98 of 138 / 2742 total comments, testimonial