Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 89 of 138 / 2742 total comments, testimonial and growing!

Leow Thean Erne

I\'ve ordered several times from this online shop since end of last year. They are not the cheapest to get gundams here but extremely reasonable in terms of pricing considering the expenses of storing such large amount of stocks. Have the widest range of products I\'ve ever seen, efficient in sending out orders the next day excluding courier delays and festival seasons. Overall, I\'ve received nothing but the good services =D.

Commented : 10 years ago , amount purchased: > RM300.00

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Flexzoom Optometrist

I`ve received my orders yesterday, It`s a fast & great service Keep it on!

Commented : 10 years ago , amount purchased: > RM300.00

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Adrian Chenjoy

good job, fast delivery

Commented : 10 years ago , amount purchased: < RM200.00

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Darren Tang

Really liked the packaging. Hope to see more LBX products in stock though, as I prefer LBX over Gundam. Anyways, good job.

Commented : 10 years ago , amount purchased: > RM300.00

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Muhammad Hilmi Hakim

I am impress with the fast delivery specially using abx,i receive the e-maik about my purchase on tuesday and received my item in wednesday. Unfortunately,i made the purchase on sunday and receive the e-mail on tuesday .Well i feel a little bit disappointed

Commented : 10 years ago , amount purchased: < RM100.00

Responsed 10 years ago
Dear Muhammad Hilmi Hakim,

Good day to you. Hope you doing fine.
Sorry for the late in receiving the email from us, sometimes we might overlook sending the email while order parcel already has picked up by our courier service provider.
We will try to improve this area hard so that we can serve u better in coming future.
FYI, it might be good if u can add us support@gundam.my to your gmail contact too so that u can receive the email immediately after we send it, sometimes email might delay too due to email service provider's technical issues.

Hope to hear more from you soon too. Have a nice day ahead.
Regards,Gundam.my Support Team

Muhammad Hilm Hakim Bin Mohamad Halimwrote:

I am impress with the fast delivery specially using abx,i receive the e-maik about my purchase on tuesday and received my item in wednesday. Unfortunately,i made the purchase on sunday and receive the e-mail on tuesday .Well i feel a little bit disappointed

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Harris

My first time dealing with Gundam.my. Ordered for my son a 4 in 1 1/144 FG - Gundam W series, item was despatch out over poslaju counter the same day i made payment...impressive .. Thanks to the guy that handle my order via whatsapp only. Will get gundam from here only from now on..

Commented : 10 years ago , amount purchased: < RM100.00

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Anthony

Very fast delivery and clear instructions .Recommended seller if you are all looking to purchase something

Commented : 10 years ago , amount purchased: < RM200.00

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Eiji Hassan

great service and fast.. thumbs up

Commented : 10 years ago , amount purchased: < RM200.00

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Shukri Helmi

Already receive today. Thank you Gundam.my So happy today

Commented : 10 years ago , amount purchased: < RM200.00

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Shukri Helmi

Super fast made order on 28.1.2015. 29.1.2015 already on my door house

Commented : 10 years ago , amount purchased: < RM200.00

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Beb Spade

Great service Gundam.my. Definitely will order from here again. btw, need to change your track and trace link in order dispatch email to this: http://www.pos.com.my/TrackAndTrace/TrackAndTrace

Commented : 10 years ago , amount purchased: > RM300.00

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MUHAMAD ALIF BIN ALI

Superfast online bussiness ever..Great job as always..TQ gundam.my

Commented : 10 years ago , amount purchased: < RM50.00

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Ryo Yashimura

Just received my parcel today... thanks gundam.my will order more in the future... Thumbs up..

Commented : 10 years ago

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Alan Tan

received

Commented : 10 years ago , amount purchased: < RM50.00

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Calvin

Clear, fast and efficient communication. Order arrived in expected time frame. Condition of delivery is good, box a bit dented but that is normal for delivery. Will definitely shop with you guys again.

Commented : 10 years ago , amount purchased: < RM100.00

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Lu Chi Kian

Give your service 5 stars!!! The delivery was as fast as I expect.

Commented : 10 years ago , amount purchased: < RM100.00

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Zol Daud@Putrajaya

The item was high-standard! Super delivery. The packaging was very effective. A+!

Commented : 10 years ago , amount purchased: < RM200.00

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KY TOH

Ordered a back to back order item, but it was out of stock, Gundam.my was fast to respond the next day. I chose to replace with other items with exact value and got another reply on the next day for delivery. All items received on the following working day. Top-notch service and communication!

Commented : 10 years ago , amount purchased: > RM300.00

Responsed 10 years ago
Dear Toh Kian Yee,


thanks ~ we will keep the same service quality as NICE as possible boss


Toh Kian Yeewrote:

Ordered a back to back order item, but it was out of stock, Gundam.my was fast to respond the next day. I chose to replace with other items with exact value and got another reply on the next day for delivery. All items received on the following working day. Top-notch service and communication!

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Goh Chong Haw

good

Commented : 10 years ago , amount purchased: > RM300.00

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Alex Chia

Thanks Gundam.my, boought less than 100 ringgit items and the service is excellent and satisfied. I hope you all bring in more Mr. Hobby as well Tamiya paint to sell, more hobby accessories will attract more hobbyist to buy things from your company.

Commented : 10 years ago

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Page 89 of 138 / 2742 total comments, testimonial