Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 66 of 136 / 2711 total comments, testimonial and growing!

Kinghensem

Hensem hobbystore,hensem delivery,hensem packaging!! Please continue to have new and latest one piece grand ship collection too..is one of my favourite collection set!! Thanks you hensem!!

Commented : 8 years ago , amount purchased: > RM300.00

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Izwan Ismail

Packing good,delivery good,item good,you good,me of course lah feeling good everything good lah very very gooooood..tq

Commented : 8 years ago , amount purchased: < RM100.00

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Mohd Mafiq Musa

Very fast delivery. Yesterday paid, just recieved the item at the moment. Thank you gundam.my

Commented : 8 years ago , amount purchased: < RM200.00

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Ymjay

I\'m really impressed by the service. In fact, delivery was lighting speed. Paid yesterday, got it today. I like the follow up email after order confirmation. Great prices too!! Will definitely deal here again. Thanks.

Commented : 8 years ago , amount purchased: < RM200.00

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Alif Hakimi

This is ok

Commented : 8 years ago , amount purchased: < RM50.00

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Keith Koo

Overall Gundam.my effort to protect the packaging for the delivery is great and process to deliver out the order is also fast. It would be great if Gundam.my can provide options for customer to choose which type of postage delivery are preferable (Normal pos, poslaju or etc) so that customer (especially customer from East Malaysia which takes longer time to receive the parcel) can get their parcel based on their need. Other than that, I think it will be nice if Gundam.my can provide an option to package the goods in such a way to keep the items inside the package private. Those above are my personal opinion throughout my shopping experience with Gundam.my. Overall I\'m happy that I can shop online in local for Gunpla with hassle free and reasonable price

Commented : 8 years ago , amount purchased: > RM300.00

Responsed 8 years ago
Dear Koo Hang Fui,

Good day to you.
Yes, normally customer can leave us a "remark" on the remark field if he intended to use poslaju  / e-parcel so our customer service team will get back to him. 
I will let boss know this feedback and thanks, hope you come again :).
Have a good day ahead.



Koo Hang Fuiwrote:

Overall Gundam.my effort to protect the packaging for the delivery is great and process to deliver out the order is also fast. It would be great if Gundam.my can provide options for customer to choose which type of postage delivery are preferable (Normal pos, poslaju or etc) so that customer (especially customer from East Malaysia which takes longer time to receive the parcel) can get their parcel based on their need. Other than that, I think it will be nice if Gundam.my can provide an option to package the goods in such a way to keep the items inside the package private. Those above are my personal opinion throughout my shopping experience with Gundam.my. Overall I\'m happy that I can shop online in local for Gunpla with hassle free and reasonable price

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Afiq Abu Bakar

Delivery very nice and smooth.. received within 2 days after order..

Commented : 8 years ago , amount purchased: < RM200.00

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Cress Lok

hi , i already receive my order~ Thank you so much~

Commented : 8 years ago , amount purchased: < RM100.00

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Amal Husaini

good

Commented : 8 years ago , amount purchased: < RM200.00

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Samad

This is my 7th purchase from this site. Process of buying is really smooth and hassle-free and always deliver on time. Definitely my go-to site for buying gunpla!

Commented : 8 years ago , amount purchased: < RM200.00

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YSW

received my order in good and excellent condition. thanks for the speedy handling and the efficient service. thank you.

Commented : 8 years ago

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Muna

Received my order the very next day. Excellent service, I\'ll be sure to make future purchases with gundam.my ^^

Commented : 8 years ago , amount purchased: < RM200.00

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mohd syafiq asraf

thanks for ur fast processing order. my barbatos iron blooded just arrived safely. hehehehe. thanks.

Commented : 8 years ago , amount purchased: < RM50.00

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Mohamad Haizat Hazril

Just received my order safely. fast delivery and thanks for the fast response from the support team when I mailed them that I put my address wrong. Will buy from you guys again in the future.

Commented : 8 years ago , amount purchased: < RM100.00

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Ahmad Hazwan Bin Oth

SUPERB SERVICE!!!! no doubt of the best service for hobby site within 1 days i already got the item i order. just got giant gatling HGBF that i searching long time ago. u save me gundam.my all the best to your company. and i will sure turn to you again.

Commented : 8 years ago , amount purchased: < RM100.00

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ABD. AZIZ ABDULLAH

Hi, i already rechieve the item that i odered.. it\'s awesome!! it\'s delivered real fast too. Thanks!!! sure i will shopping for gundam at your page again next time 1. RG gundam astray red frame 2. Gundam astray red frame sword costum kit

Commented : 8 years ago

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Mohd Rozi Bin Ismail

Arrive in Papar, Sabah just now. Tq. Fast delivery.

Commented : 8 years ago , amount purchased: < RM200.00

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Hanan

Items arrived in good condition and fast delivery

Commented : 8 years ago , amount purchased: < RM200.00

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Ping Wai

can you check for me, the pre-order item i havent received. item list as below 1/144 (HGBF) LIGHTNING ZETA Gundam Aspros MG 1/100 Freedom Gundam Ver. 2.0 Expansion Parts

Commented : 8 years ago , amount purchased: > RM300.00

Responsed 8 years ago
Dear Ping Wai,

hi boss. Good day to you.
The stock will be arriving middle of September 2016, and then we will send to you when it arrive.
Thanks for asking and if you have any further inquiries, please do not hesitate to reach us, thanks.



Ping Waiwrote:

can you check for me, the pre-order item i havent received. item list as below 1/144 (HGBF) LIGHTNING ZETA Gundam Aspros MG 1/100 Freedom Gundam Ver. 2.0 Expansion Parts

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M. Rozi

Good Customer Service. Fast delivery. Ordered yesterday and get today. Nice packaging.

Commented : 8 years ago , amount purchased: < RM200.00

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Page 66 of 136 / 2711 total comments, testimonial